A template is basically the layout of your onboarding process or any process you want your clients, candidates, hires or suppliers to follow easily. It’s like a draft checklist that anyone you need to engage with, should follow.
It’s could be your onboarding process, your registration workflow, your job application process…
It’s the general steps and information that you require people to complete in order to start working with you. Very similar to what you likely already have in an excel, a pdf doc, on your written down on your website for example.
Clust allows you to take all this concept to the next level by introducing the concept of Applications. An application is a live sequence of steps being taken by a recipient.