Privacy is a fundamental human right. That's why one of our main priority is to make sure your business is ready to comply to general legal requirements when it comes to dealing with personal data. 

----------------------------------------------------------------------------------------------------------------------------In this tutorial, we'll learn about:

  • How to manage data privacy settings
  • How recipients can submit data privacy requests
  • How to manage incoming privacy requests

----------------------------------------------------------------------------------------------------------------------------


The New Data Privacy module is your Data privacy control panel. Learn more about how to use it to reassure potential clients while protecting their data and your business.

  • How to manage data privacy settings (Data Privacy Control)

1- Click on your Profile Picture>Set up Team>Data Privacy>Privacy control
In this section, you'll be able to display your Privacy policy url in your recipients portal and also capture their consent when they create a new application or join your portal. 

You can also decide whenever or not your recipients should manage their data privacy requests from their interface. (This option is activated by default.)

2- Tick the box to allow recipients to submit requests related to the use of their data. 

All incoming Privacy requests, will be assigned to the Data Privacy Officer you've defined in the section above. The Data Privacy Officer, you pick must also be a team member. 

  • How recipients can submit data privacy requests (Privacy Rights Banner)

From the recipient's interface a banner will show in the 'Information' Tab where they will be able to submit Data Privacy requests. 

  • How to manage incoming privacy requests (Data Privacy dashboard)

1- Click on your Profile Picture>Set up Team>Data Privacy>Privacy control to manage incoming requests
2- All request will be listed, you can review them and process them right from your admin interface.
Clust will automatically complete the required action (unless the recipient makes a specific request)
3- Click on the 'Arrow' ▷ button, learn more about the request from the pop up and click 'Confirm and complete' when you want to proceed.

Example: If you receive a Deletion request, we'll delete all the data from this client when you confirm. An email will automatically be sent to the client informing them that their information was successfully delete. 

⚡️Make sure the request is also applied to other apps you may be using while managing this client (ex: Cloud Drives, emails, computer files etc). ⚡️

Did this answer your question?