There are 2 types of dates used in Clust :
The timeframe which applies to your Templates.
For example, you're creating a Clust template for one of your services but you usually need all information within a certain timeframe.
So you'll setup an X days timeframe as a default for this template.
The due date is directly related to a request. Clust uses the timeframe to actualize and calculate a due date.
Once a due date has been defined for a document request, you can't extend it.
🔔Due dates are calculated regardless of holidays, weekends and bank holidays so make sure you set the right timeframe.