The audit trail allows you as a requester to be able to track and keep an eye on every step of the Documents collection process.
Our audit trail gives you the opportunity to:
- Get in chronological order, the whole process of collecting documents, from end to end
- Make sure the client file is processed correctly and get a clear idea of who did what, and when
Clust affixes an audit trail page to the Document request itself.
The non-editable audit trail ensures that every action on your document request is thoroughly tracked and time-stamped, to provide defensible proof of access and review.
How to view a Document request history (or audit trail)?
1. Click on the relevant request, then from the ' Request Options ' tab, download the audit trail by clicking ' View History '.